My question is not listed here, who can I contact to talk to a representative?

Phone:941-497-7007

Email: dotndash@hotmail.com

Contact form: If you choose to use our contact form, please make sure to include your first and last name, primary phone and email address, and a detailed message about your inquiry. Our homemade crafts shop will get back to you in the order your message was received. We look forward to hearing from you. 

What payment types do you accept?

Our homemade crafts shop accepts all major debit and credit cards, including but not limited to American Express, Paypal, Visa, Discover, and Mastercard. If you are unsure if your payment provider might be accepted, you can give the homemade crafts shop a call or email us. You’ll be sure to find something that you love at our homemade crafts shop.

How can I pay for my order?

You can pay for your order through our payment portal safely and efficiently. Payment is simple, simply follow the check-out instructions once you choose the product you are interested in purchasing.  Our easy-to-use checkout makes purchasing a breeze. When you give our homemade crafts shop a call, you will be connected directly to our owner, so you can expect immediate attention to your inquiry. 

What do I do if my order is damaged?

We apologize if you have received an order from our homemade crafts shop of items that are damaged. If you are not satisfied with your order, please contact our customer service team at 941-497-7007, or email us at dotndash@hotmail.com. When you give our homemade crafts shop a call, you will be connected directly to our owner, so you can expect immediate attention to your inquiry. 

What is the status of my order?

We have you covered! Give our homemade crafts shop a call and we can give you the status of your order! Or send our homemade crafts company an email and we will be happy to help you.  When you give our homemade crafts shop a call, you will be connected directly to our owner, so you can expect immediate attention to your inquiry. 

Is my information secure on this website?

Yes, we do NOT sell your information to any third-parties. Our homemade crafts shop website is 100% secure and we only ask for your contact information, such as phone number and email, so that we can contact you about your order or if you have any questions. Our homemade crafts shop does not sell this information. We do not require any other additional information such as social security numbers. At check-out, we require credit card information for payment processing. This information is also secure and you are able to use either MasterCard, American Express, PayPal, etc. We accept all major credit and debit cards. 

Can you tell me more about Dot N Dash Creations?

Whether you’re looking for beautiful homemade crafts, that unique set of home decor, or adorable ornaments, Dot N Dash Creations has you covered. We have the absolute highest quality crafts and decorations, and our competitive pricing ensures you’ll walk away with a piece that you’ll absolutely love! We are committed to your satisfaction so we use exceptional materials that will stand the test of time and always look beautiful. When you visit our online store, you’ll find a huge selection of pieces for everyone.

Can I pick-up products in-store?

No, as of right now, our store operates online only. Please check back in the future for details about possible in-store pick-up options. When you visit our online store, you’ll find a huge selection of pieces for everyone. 

I am having trouble paying online, are there any other options to pay for an item?

You have two options on how you can purchase homemade crafts and decor. You can use our online payment system, or you can give us a call at 941-497-7007 and we can take your order over the phone. When you give us a call, please have your payment information, name, and item information ready for the representative. We are committed to your satisfaction so we use exceptional materials that will stand the test of time and always look beautiful. When you visit our online store, you’ll find a huge selection of pieces for everyone. Shopping has never been more convenient—or fun! 

What makes Dot N Dash Creation unique?

Our creations are handmade and high-quality so you know you're only getting the best homemade crafts and decor. We have great customer service that outperforms our competitors. Come shop with us and see for yourself!